# Support

> Technical support, Scientific Concierge Services™, standards recertification, training and the science behind CRAIC microspectrophotometers and microscopes.

Source: https://www.microspectra.com/support/

## Pages in this section

- [CRAIC Technologies™ Applications Papers](https://www.microspectra.com/support/application-papers/): CRAIC UV-visible-NIR microscopes and microspectrophotometers are used in many fields for scientific analysis, quality control and defect analysis.
- [CRAIC Technologies™ Service on Demand](https://www.microspectra.com/support/craic-technologies-service-on-demand/): Call CRAIC today at +001-310-573-8180 to find the right On-Demand Solution to match your business needs!
- [Email and Phone Support](https://www.microspectra.com/support/email-and-phone-support/): All of CRAIC Technologies™ microspectrophotometer and microscope customers with current Warranties or Service Contracts are eligible for free technical and…
- [What Is It?](https://www.microspectra.com/support/learn/): Plain answers to the questions we are asked most: what these instruments are, what they measure, and how the measurement works.
- [Service Contracts](https://www.microspectra.com/support/microspectrometer-service-contracts/): Contact CRAIC today at 877-UV-CRAIC ( 877-882-7242 ) to find the full details of each of our Microspectrometer Service Contracts.
- [Microspectrometer Standards | Recertification](https://www.microspectra.com/support/nist-recertification/): Certification of Traceable Microspectrometer Standards is valid for two years.
- [Report Problem](https://www.microspectra.com/support/reportproblem/): If there are additional problems with your system and these are not reported, CRAIC Technologies is not responsible for the repair of these unreported issues.
- [Scientific Concierge Services](https://www.microspectra.com/support/service-contracts/): Scientific Concierge Services™ is a customer centric system intended to give you exceptional service by utilizing the expertise of the people of CRAIC Technologies™.
- [CRAIC Technologies™ Technical Support](https://www.microspectra.com/support/technical-support/): All of CRAIC Technologies™ microspectrophotometer and microscope customers with current warranties are eligible for free technical and service support.
- [Science | Applications | Instrument Design](https://www.microspectra.com/support/the-science/): Discover the science, applications and instrument design behind the CRAIC Technologies innovations.
- [CRAIC Technologies™ Training Classes](https://www.microspectra.com/support/training/): Training includes introduction to physics behind the instruments, usage of the instruments, and applications of techniques.
- [Useful Formulas](https://www.microspectra.com/support/usefulformulas/): Definitions: ‘n’ is the refractive index, λ’ is the wavelength, ‘NA’ is the Numerical Aperture and ‘f’ is the focal length