# Report Problem

> If there are additional problems with your system and these are not reported, CRAIC Technologies is not responsible for the repair of these unreported issues.

Source: https://www.microspectra.com/support/reportproblem/

## For CRAIC Technologies to better assist you, please enter your information below to contact us. Our Technical Support Team thanks you for your cooperation…

Please include the following in your message:

- Salutation
- First Name
- Last Name
- Company
- Phone Number
- Email
- CRAIC Product Name
- Product Serial Number
- By whom and when was the problem first identified
- Describe problem in detail
- What function of the instrument were you trying to use when the problem occurred?
- Has the instrument been moved?
- Has any new hardware or software been added to your system?
- Additional comments, if any:

If there are additional problems with your system and these are not reported, CRAIC Technologies is not responsible for the repair of these unreported issues. If you have additional problems, we request you to submit each issue separately.

## Request information