# CRAIC Technologies™ Technical Support

> All of CRAIC Technologies™ microspectrophotometer and microscope customers with current warranties are eligible for free technical and service support.

Source: https://www.microspectra.com/support/technical-support/

![Image](https://www.microspectra.com/wp-content/uploads/2026/08/2030_White_Background_418x739.jpg)

### Rapid and responsive service and technical support for CRAIC Technologies™ products

All of CRAIC Technologies™ microspectrophotometer and microscope customers with current warranties are eligible for free technical and service support.

Please have your microspectrophotometer or microscope serial number available.

![CRAIC Technologies](https://www.microspectra.com/wp-content/uploads/2026/08/Long-image-collage-300x64-1.jpg)

[Contact CRAIC Today!](https://www.microspectra.com/support/reportproblem/)

### Technical Online Support

Fill out our request form [here](https://www.microspectra.com/support/reportproblem/).
*Response to most e-mail support questions is within 24 hours, Monday through Friday, excluding U.S. holidays.*

### Technical Phone Support

Telephone: +001-310-573-8180
Fax: +001-310-573-8182
*Technical support is available Monday through Friday from 9AM-5PM PST, excluding U.S. holidays.*

If you do not have a current warranty or CRAIC Service Contract, please see our [Fee-based Support](https://www.microspectra.com/support/service-contracts/) tab for more information.

[![pdf icon](https://www.microspectra.com/wp-content/uploads/2026/08/pdficon_small.gif)](https://www.microspectra.com/wp-content/uploads/2026/08/craic-technologies-general-terms-and-conditions-of-sale.pdf) [CRAIC General Terms and Conditions of Sales](https://www.microspectra.com/wp-content/uploads/2026/08/craic-technologies-general-terms-and-conditions-of-sale.pdf).

![PDF Document](https://www.microspectra.com/wp-content/uploads/2026/08/pdficon_small.gif) [Service Contract Terms and Conditions](https://www.microspectra.com/wp-content/uploads/2026/08/craic-technologies-service-contract-terms-and-conditions.pdf)