Rapid and responsive service and technical support for CRAIC Technologies™ products.
All of CRAIC Technologies™ microspectrophotometer and microscope customers with current warranties are eligible for free technical and service support. Please have your microspectrophotometer or microscope serial number available.
Technical Support by Live Chat:
Use live chat directly from this website. See the lower left corner.
Technical E-Mail Support:
firstname.lastname@example.org or fill out our request form here.
Response to most e-mail support questions is within 24 hours, Monday through Friday, excluding U.S. holidays.
Technical Phone Support:
Technical support is available Monday through Friday from 9AM-5PM PST, excluding U.S. holidays.
Service Contract Terms and Conditions
If you do not have a current warranty or CRAIC Service Contract, please see our Fee-based Support tab for more information.