Premium Technical Support from CRAIC

20/20 PV™ UV-Visible-NIR Microspectrophotometer
Scientific Concierge Services™: personalized service and support for you and your CRAIC instrument.


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Scientific Concierge Services™

Scientific Concierge Services™ is a customer centric system intended to give you exceptional service by utilizing the expertise of the people of CRAIC Technologies™.  

Specializing in personalized support, CRAIC Technologies™ Scientific Concierge Services™ is your single source for technical support, installation and training, as well as service support. 

Scientific Concierge Services™ can guide you in your purchase, process and schedule delivery of your new instrument and answer your questions promptly and accurately.  

After the warranty period, Scientific Concierge Services™ offers a number of different support options:

For full time support, a service contract offers high priority response as well as technical support.  CRAIC Service Contracts are the most cost effective solution for supporting your instrument.  In addition to service contracts, we also offer a variety of Fee-based On-Demand Services that will fit your budget and needs.

Can't decide which is the best option for you? Call Scientific Concierge Services™ at +001-310-573-8180 or  and we will be happy to assist you.

Perfect Vision for Science™

The lit microscope base and the lit octagonal optical head are trademarks of CRAIC Technologies, Inc. CRAIC Technologies, 20/20™, 20/20 PV™ and "Perfect Vision for Science" are all trademarks of CRAIC Technologies, Inc. Instrument features offered depend upon instrument configuration.  Features listed here may not be present in some configurations.

*Features and specifications depend upon instrument configuration.  Specifications subject to change without notice.

UV-visible-NIR microscopes, UV-visible-NIR microspectrometers and Raman microspectrometers are general purpose laboratory instruments. They have not been cleared or approved by the European IVD Directive, the United States Food and Drug Administration or any other agency for diagnostic, clinical or other medical use.
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Specializing in UV-visible-NIR & Raman micro-analysis

The world's leading provider and manufacturer of superior quality optical tools and unparalleled customer support.